Mandy Gooch-Smith

COO Expert360
Mandy Gooch-Smith
COO Expert360
This expert is available for in-house training, one-on-one coaching, keynote and talks, consulting and implementation support.

Mandy Gooch-Smith is a purpose-driven people leader, and strategy and operations executive.  After building her career at Macquarie Group in People Strategy and Corporate Development, Mandy joined a mission-led technology start-up with 10 people back home in Sydney, Australia. Since joining Expert360 in 2015, Mandy has been pivotal in building the team, shaping culture and scaling core business operations into APAC’s leading freelance marketplace and management platform.


Mandy’s leadership style is centered on building trust and loyalty within teams through radical candor and radical transparency. She inspires leaders to rethink the way they approach work and people - coaching them to cultivate meaningful relationships and meaningful work as the key to engagement and high performance. 


Mandy is also deeply passionate about mentoring and nurturing talent, focussing on building a growth-mindset and confidence, particularly within young female leaders.


As COO at Expert360, Mandy leads People & Culture, Sales Operations, Business Operations, Talent Operations, Customer Support and Strategic Projects. Mandy holds a B.Com in Economics & Management, and her Masters in Finance & Human Resources, from the University of Sydney.


Get $100 to spend on
your first Zambesi program

Sign up to our newsletter
and get exclusive news
about upcoming programs
and community events.